the business and marketing blog

As a new virtual assistant or someone who just hasn’t created an actual website yet this post is going to help you with what exactly your website needs and what clients are going to be looking for. I have been a service-based business for over six years now. And before that, I had an e-commerce […]

As a Freelancer or Virtual Assistant, one thing that always pops up in conversation is how do you handle client payments. For some, this is a big area of stress – clients late, clients avoiding you, disputing your worth. For others, those with a plan and process, this is the best part of their month. […]

No one saw this coming! With the outbreak of the coronavirus this year, there’s been a lot of changes we’ve had to face. If you’re an online worker, you might already know a bit about working from home and what works or doesn’t work for you. However, a lot of companies moved their actual offices […]

As a service provider, having clients come to you and then say “Your prices are too much,” or “That’s out of my budget.” That’s something that is very common and is going to happen to you a lot. Especially as you get more and more experience and your services and skills go up, so will […]

You’ve signed on a new client, congratulations! Do you have a client onboarding process and an onboarding packet ready for your new client? If not, keep reading this post to help you create an even more ‘wow’ client experience right off the start of your working relationship. What exactly is an Onboarding Packet (also called […]

Are you using more than one CRM? As a new business owner, there is a lot you need to deal with. Some activities around your business are fun, some not so much. Paperwork or in other words administrative tasks is one thing that you as an entrepreneur might struggle with or try to avoid for […]

Do you find your mind being busy with all kinds of thoughts during the day and it seems impossible to switch off? Can you imagine having a peaceful moment for yourself when your mind is clear and not trying to jump from one thought to another? Not really you say? Try meditation and it will […]

As an entrepreneur, there are a great many tools and software you come across that help you make sure your business runs efficiently, at optimum pace, and in compliance – with the federal/territorial governments as well as your industry. There is one tool that is a must-have to make sure you can continue to grow […]

When you are working from home, as a Freelancer or Virtual Assistant. Having tech issues is an occupational hazard that cannot impact your client’s work. There are deliverables for a reason. Now, life can happen where something is completely beyond your control – i.e. a major Telecommunications carrier has a massive outage across their multiple […]

Working as a freelancer, for some, is the dream. The ability to choose the hours worked, be there for the family when need be and still earn an income and be independent. Now, who wouldn’t want that! So you made the jump and started up the business. You made sure to create the boundaries to […]